CAREERS

Our success as a company depends on the strength of our team. At Powers Business Machines we look to hire people who are invested in our success, and are passionate about their work. We work closely with our employees to create an innovative, creative and rewarding work environment in which we all thrive.

The well being of our team members is important to us. As a result, we provide our team members with competitive salaries and valuable benefit packages to encourage long-term employment and promote financial security.

We’re currently looking for dedicated new team members. If you are looking to join our team, please complete our online application below or email your resume to sales@powersbm.com.

View our open positions below.

AVAILABLE POSITIONS

Administrative Assistant

Job Description

Our company is looking for an individual for part-time work with a background in dispatching service technicians with strong customer service skills. This would also include but not limited to service billing and maintenance contracts with current customers as well new customers. Person would work close with service manager for scheduling and dispatching technicians. A great personality along with great work and communication skills a must.

Job Duties:

  • Scheduling service calls
  • Keep up with service technicians paperwork
  • Close service calls and bill chargeable invoices
  • Set up service contracts and contract billing
  • Communicate with customers, technicians and salespeople
  • Answer phone
  • Generate reports when needed

Qualifications:

  • Computer and customer service skills
  • 1-2 years experience with administrative and customer service
  • Strong organizational skills
  • Can multitask
  • Must know how to use Microsoft excel and word
  • Attention to details
  • Gets along with people
  • Does not stress under pressure
  • Time management
  • Dependent

Service Technician Job Opening

Powers Business Machines is looking to hire an experienced copier technician to join our growing team. Our copier technicians provide installation and repair services on copiers, printers, scanners and fax machines to our customers in Hampton Roads. A successful candidate will have strong communication skills, the ability to multitask and work independently to assist with timely service and comprehensive technical support.

Job Description & Responsibilities

  • Diagnose office equipment issues using a variety of testing devises and background knowledge.
  • Repair proficiencies on all equipment (copiers, printers, fax machines, etc.)
  • Provide thorough  service reports from dispatch through completion (parts used, parts needed to order, meter reading, etc,)
  • Maintain tool kit, supplies, and accurate inventory for assigned territory.
  • Maintain effective relationships with customer and fellow employees.
  • Provide support as required.
  • Accurately and timely completion of tasks.
  • Must follow the policies and procedures set forth by the company

Skills & Qualifications

  • A minimum of 1 year experience in the diagnosis, repair and installation of copiers/printers.
  • High School diploma.
  • A “team-player” attitude with a commitment to customer services.
  • Excellent troubleshooting skills/problem solver.
  • Valid driver’s license and good driving record required.
  • Basic understanding of networking
  • Basic understanding of computer operating systems
  • Basic understanding of the Microsoft products (excel, word etc)

Benefits

  • Paid Holidays
  • Paid vacations
  • Paid sick leave
  • Health insurance
  • Life insurance
  • Short and long-term disability coverage
  • Retirement Account Planning

If you are interested in applying for this position, please fill out our easy online application (please indicate the position applying for).

Join our Team!

If you would like to join our team, please fill out this form and we will get in touch with you shortly.